First 3k miles- Stelvio Quadrifoglia - Alfa Romeo Stelvio Forum
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post #1 of 37 (permalink) Old 08-04-2019, 02:36 PM Thread Starter
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First 3k miles- Stelvio Quadrifoglia

Hello,
I posted to the new member site two weeks past. I bought a 2018 Quadrifoglio with in early May 2019. I love the car. There really isn't anything else out there like it including the 4 cylinder Stelvio. My ownership experience has been atypical.

At around 400 Miles the throttle control valve light came on. The dealer spend 3 days charging the battery then doing a full diagnostics. They didn't find anything. This happened two or three more times before, at around 3k miles, they diagnosed a left turbocharger wastegate problem mid-June. Fixing the wastegate requires dropping the motor and removing the exhaust manifold. The repair "hit a snag" when two exhaust studs broke off in the head. To remove the studs the head had to be removed and sent to the shop.

Shortly after the head was removed, Alfa decided that replacing the motor was a better solution than fixing the current one. We are currently waiting for Alfa to confirm that the motor has been built and shipped. The hope is that it will be hear this week or early next week. My daughter is getting married in Chicago late August. The Stelvio Quadrifoglio is a fabulous road trip car.

Alfa and the local dealer have been very good to work with. I haven't seen other motor replacements on line so I don't think this is a design issue. I am dealing with the supply chain of a first year, low volume exotic car. I have been provided a base Stelvio loaner which has been reliable and performs well. It is a pleasant car to drive. However, the base car is not the same as a Quadrifoglio. Even on one Turbo, it is an incredible machine. The base car drives much better than my previous non-sports cars/trucks/SUV's but it is not the same. My previous car was a Jaguar F-Type S coupe. I tried the F-Pace S and the Land Rover Discovery. They were a definite step down from the F-Type for dynamics while the Stelvio Quadrifoglio is a step up.

I go and visit my car Friday afternoons. I have posted a few pictures of the motor in the Gallery. It is a very dense package and quite complex. I am glad I am getting a new one.

Bill
PS- I did not ask for a new motor and have tried not to complain too much. Stuff happens. Everyone has been great to work with.
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post #2 of 37 (permalink) Old 08-04-2019, 04:43 PM
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Sorry to read about the challenges. But what an excellent attitude!


2018 Stelvio Quadrifoglio
Misano Blue with yellow calipers

Forza Componenti exhaust controller (model E3)
Ceramic Pro coating

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post #3 of 37 (permalink) Old 08-04-2019, 10:30 PM
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thanks for taking the time to upload those.
aside from everything else - I think those are the first pics of the piston crown I've seen.
'typically" ( very rare instances on the giulia forum) the engines are replaced without disassembly, and probably rather unnecessarily. no matter what the issue is AR seems to prefer to simply replace with a new factory built unit.
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post #4 of 37 (permalink) Old 08-06-2019, 02:18 PM
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Quote:
Originally Posted by B50mx View Post
Hello,
I posted to the new member site two weeks past. I bought a 2018 Quadrifoglio with in early May 2019. I love the car. There really isn't anything else out there like it including the 4 cylinder Stelvio. My ownership experience has been atypical.

At around 400 Miles the throttle control valve light came on. The dealer spend 3 days charging the battery then doing a full diagnostics. They didn't find anything. This happened two or three more times before, at around 3k miles, they diagnosed a left turbocharger wastegate problem mid-June. Fixing the wastegate requires dropping the motor and removing the exhaust manifold. The repair "hit a snag" when two exhaust studs broke off in the head. To remove the studs the head had to be removed and sent to the shop.

Shortly after the head was removed, Alfa decided that replacing the motor was a better solution than fixing the current one. We are currently waiting for Alfa to confirm that the motor has been built and shipped. The hope is that it will be hear this week or early next week. My daughter is getting married in Chicago late August. The Stelvio Quadrifoglio is a fabulous road trip car.

Alfa and the local dealer have been very good to work with. I haven't seen other motor replacements on line so I don't think this is a design issue. I am dealing with the supply chain of a first year, low volume exotic car. I have been provided a base Stelvio loaner which has been reliable and performs well. It is a pleasant car to drive. However, the base car is not the same as a Quadrifoglio. Even on one Turbo, it is an incredible machine. The base car drives much better than my previous non-sports cars/trucks/SUV's but it is not the same. My previous car was a Jaguar F-Type S coupe. I tried the F-Pace S and the Land Rover Discovery. They were a definite step down from the F-Type for dynamics while the Stelvio Quadrifoglio is a step up.

I go and visit my car Friday afternoons. I have posted a few pictures of the motor in the Gallery. It is a very dense package and quite complex. I am glad I am getting a new one.

Bill
PS- I did not ask for a new motor and have tried not to complain too much. Stuff happens. Everyone has been great to work with.
Hi B50mx,
We're sorry to hear about the ongoing trouble you've been dealing with. It sounds like you already have a case open with our Customer Care team but I just wanted to reach out and let you know that we are happy to check on your case for you or try to answer any questions you may have during this process. The best way to reach us it via private message.

Lydia
Alfa Romeo Social Care Specialist
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post #5 of 37 (permalink) Old 08-08-2019, 10:23 AM
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Hey B50mx,

My experience is very similar to yours. Bought 2018 Quadrifoglio in May 2019; CEL with Throttle control warning came on at around 200 miles during first hard acceleration. Diagnosed as Turbocharger/Wastegate problem; replacing Wastegate did not help and the car is at the dealer now for tubocharger replacement, which requires dropping the engine. Like in your case, the repair hit a snag (stripped manifold bolt), which was on backorder and would take ~ 2 months to get. I contacted Alfa customer service on Monday and the part was delivered Friday the same week. So far Alfa customer service was great to deal with and local dealership is good as well. I had Jeep as a loaner for the first ~three weeks, which I was not a fan off (nothing wrong with the car, but a large SUV is not my cup of tea), but then was able to get base Alfa (which is actually better than I expected). The car should be done soon (it has been at the dealer for 6 weeks so far). Hopefully our cars can be put back together with no other snags
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post #6 of 37 (permalink) Old 08-08-2019, 12:17 PM
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Originally Posted by lyonya View Post
Hey B50mx,

My experience is very similar to yours. Bought 2018 Quadrifoglio in May 2019; CEL with Throttle control warning came on at around 200 miles during first hard acceleration. Diagnosed as Turbocharger/Wastegate problem; replacing Wastegate did not help and the car is at the dealer now for tubocharger replacement, which requires dropping the engine. Like in your case, the repair hit a snag (stripped manifold bolt), which was on backorder and would take ~ 2 months to get. I contacted Alfa customer service on Monday and the part was delivered Friday the same week. So far Alfa customer service was great to deal with and local dealership is good as well. I had Jeep as a loaner for the first ~three weeks, which I was not a fan off (nothing wrong with the car, but a large SUV is not my cup of tea), but then was able to get base Alfa (which is actually better than I expected). The car should be done soon (it has been at the dealer for 6 weeks so far). Hopefully our cars can be put back together with no other snags
Hi lyonya,
It appears as though you are already in contact with the proper party to have a case escalated regarding your concern. However, if you ever need any assistance getting in contact with your case specialist or have any additional questions or concerns, we are always available via private message!
Alex
Alfa Romeo Social Care Specialist
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post #7 of 37 (permalink) Old 08-08-2019, 12:17 PM
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hope you get it back soon, and it is right.
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post #8 of 37 (permalink) Old 08-23-2019, 09:14 AM Thread Starter
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Thanks everyone for your support. I was told the motor is in the U.S. now. I am going down to the dealer this afternoon for my "weekly visit." I am a bit down about the situation right now. My daughter is getting married in Chicago this weekend and my car is on a lift at the dealer. I have a loaner Stelvio to drive so I people are doing everything they can but it would have been nice to drive my own car.

When I was a kid a local A&W drive in had a Model A coupe painted orange and black and mounted on a pole as their billboard sign. My Quad has been up on the center lift at the dealer for two months now with the motor sitting under it. Hopefully the conversion back to transportation from monument goes smoothly.

Bill
PS Found a picture of my old BSA after it was converted back to street trim. Bad idea. Turns out that engine vibration is a lot more noticeable if you aren't powersliding around gravel roads. Replaced with an AMF XLCH. Smoother and easier to start. For a time reference, my youngest daughter just turned 30.
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post #9 of 37 (permalink) Old 08-23-2019, 09:31 AM
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Street trim - except the tires!
The girls must have taught you patience, I think I'd be getting a little antsy , but sounds like .. soon.
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post #10 of 37 (permalink) Old 08-23-2019, 09:56 AM
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1979, sold my alfetta to get something with a hitch.bad idea, I had no idea how much I detested fwd, and the turbo on that was totally unpredictable, so it was replaced really quick.other than being terrible to drive it was a useable car - but I was waiting since then for this alfa! the boys in the back seat are In their mid 40's now.
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