Multiple Issues - Dropping off for service tomorrow (4th time) - Page 3 - Alfa Romeo Stelvio Forum
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post #21 of 30 (permalink) Old 08-16-2019, 06:15 PM Thread Starter
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Originally Posted by Stelvia View Post
Hi sweetness34,
Which dealer have you taken your Stelvio?
I am in LA as well, dealing with a few issues on my 2018 Sport Ti and have not been quite impressed with the two dealers I worked with so far.
Thanks
Well, I live in West LA. I bought from Orange Coast Alfa Romeo and Fiat in Orange County and they shut down. Went there twice for service and it wasn't very good. I also tried Santa Monica Alfa Romeo, Maserati, Fiat a little over a year ago and it was the single worst experience I'd ever had at any service center ever. They recently changed ownership (either end of last year or early this year) and my two experiences with them have been light years better.

2018 Stelvio Ti Sport
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post #22 of 30 (permalink) Old 09-05-2019, 11:52 AM
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Thanks.
I dropped mine off at the Santa Monica Alfa Romeo yesterday; they are trying to replicate the FCW system light on the dash as they did in July.
This is the third time Alfa is working on this issue: hope it is a charm....
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post #23 of 30 (permalink) Old 09-05-2019, 12:26 PM Thread Starter
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Originally Posted by Stelvia View Post
Thanks.
I dropped mine off at the Santa Monica Alfa Romeo yesterday; they are trying to replicate the FCW system light on the dash as they did in July.
This is the third time Alfa is working on this issue: hope it is a charm....
Good luck. It did take them a week to replace my steering system but they communicated with me the entire time. Anytime I would text them they responded almost instantly. When I picked up my car I let them know the communication they had with me was top notch. I don't mind my car being at the service center for an extended period of time as long as I have a loaner/rental and they let me know what's going on so I'm not left in the dark.

2018 Stelvio Ti Sport
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post #24 of 30 (permalink) Old 09-06-2019, 08:33 AM
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Likely answer for issue #1

I went through the clunking and solution (for me, likely you) is documented by me here:

https://www.stelvioforum.com/forum/1...lio-clunk.html

TLDR;

Front radiator bracket rubs and causes creaking. Had car in 3 weeks over different weeks (I too am patient and wanted them to have as much time as possible). This is clearly a known issue, as I discovered same pattern in Giulia forum post. After replacing steering rack, they ended up using chassis ears to listen to source. And was indeed radiator rubbing.

I've now driven a few thousand miles and all is solved. Excellent work by Alfa and Naperville service team.

For the record, I also have a few of your other issues. Window creaking is the only one I would like to have fixed, but even that I don't hear anymore.

Good luck!

2018 Alfa Romeo Stelvio Quadrifoglio (Rosso Competizione/Yellow calipers)
2013 Land Rover LR4
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post #25 of 30 (permalink) Old 09-06-2019, 08:43 AM
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Quote:
Originally Posted by Stelvia View Post
Thanks.
I dropped mine off at the Santa Monica Alfa Romeo yesterday; they are trying to replicate the FCW system light on the dash as they did in July.
This is the third time Alfa is working on this issue: hope it is a charm....
Hi Stelvia,

Please keep us updated on your dealer's findings. If we can be of any additional assistance, we would be happy to help. We're just a PM away.

Mark
Alfa Romeo Social Care Specialist
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post #26 of 30 (permalink) Old 09-06-2019, 01:32 PM Thread Starter
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Originally Posted by chialfazagato View Post
I went through the clunking and solution (for me, likely you) is documented by me here:

https://www.stelvioforum.com/forum/1...lio-clunk.html

TLDR;

Front radiator bracket rubs and causes creaking. Had car in 3 weeks over different weeks (I too am patient and wanted them to have as much time as possible). This is clearly a known issue, as I discovered same pattern in Giulia forum post. After replacing steering rack, they ended up using chassis ears to listen to source. And was indeed radiator rubbing.

I've now driven a few thousand miles and all is solved. Excellent work by Alfa and Naperville service team.

For the record, I also have a few of your other issues. Window creaking is the only one I would like to have fixed, but even that I don't hear anymore.

Good luck!
I think your clunking noise is a different issue. Mine was the actual steering rack and pinion that would creak/pop really loudly as I straightened the wheel out from a full lockout turn. Since they replaced the rack and pinion, the noise is 100% gone. Still good to know about your issue in case someone else experiences the same.

I do need to take it back again at some point as I do have a small leak from the radiator.

2018 Stelvio Ti Sport
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post #27 of 30 (permalink) Old 09-12-2019, 04:40 PM
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Been experiencing #3 the window and #5 the radio USB issue ever since we got it a year ago. Had one scheduled service which fixed neither and had one unscheduled service due to dead battery, but this is a good point - I need to check the software and see if it got updated. You would expect all available updates to be applied at service but not sure if they do automatically if you don't mention an issue (which we didn't as the dead battery required a tow and I was out of town my wife had to deal with it by herself unfortunately).

Regarding the window, it's SO ANNOYING. It just goes up whenever it wants to, nowadays I'd say 1 in 4 tries has the issue where it goes up an inch and starts coming down...really crazy to experience in such a new and expensive vehicle!
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post #28 of 30 (permalink) Old 09-12-2019, 07:22 PM
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I get that issue too, but only when trying to raise the window from a partial opening. Less than halfway down the window goes up then down instead of just up. I almost never partially raise or lower the windows so didn't notice it for a while, but once I did, sat there and played with it till I figured out how to replicate it. Have to put the window all the way down, then up or it trips out.

Never happened until the last software update.

IMO.. It is just like a new update to Microsoft Windows which often makes things weird and then they have to update the update and fix the fix...the last software update has some code that "broke" window coding that was fine previously. Hopefully it gets fixed without causing another issue somewhere else.

Welcome to the digital world, 75% as reliable but 150% more awesome. Because technology.

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post #29 of 30 (permalink) Old 09-12-2019, 07:42 PM Thread Starter
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Originally Posted by ALFAOFFROAD View Post
I get that issue too, but only when trying to raise the window from a partial opening. Less than halfway down the window goes up then down instead of just up. I almost never partially raise or lower the windows so didn't notice it for a while, but once I did, sat there and played with it till I figured out how to replicate it. Have to put the window all the way down, then up or it trips out.

Never happened until the last software update.

IMO.. It is just like a new update to Microsoft Windows which often makes things weird and then they have to update the update and fix the fix...the last software update has some code that "broke" window coding that was fine previously. Hopefully it gets fixed without causing another issue somewhere else.

Welcome to the digital world, 75% as reliable but 150% more awesome. Because technology.
Unfortunately I couldn't ever get the window thing to replicate while at the dealer so it'll still do it. Luckily it doesn't seem to happen nearly as often so I'm not as annoyed by it.

Technology is fucking awesome when it works but when it doesn't it'll drive you mad. Haha

2018 Stelvio Ti Sport
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post #30 of 30 (permalink) Old 09-12-2019, 08:44 PM
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Try just barely opening the window less than an inch, then just flick the switch to auto roll up.

That's how I can make it go weird like clockwork on the front passenger side window.

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