Update: Service admitted to incompetence
A flat bed came and took my Stelvio yesterday with a stern warning to get rid of it and not get another...despite this and apprehension on my part, I LOVE THE STELVIO, it’s a unique animal out here among the masses of commoners and I’m just not a “whatever” kind of girl. I like cars. Unique cars. Nevertheless, the car is back in service and they brought me a 2019 White Ti Sport w/ red interior. I’m happy with this. Apparently they already know the problem and it is just as @ALPAOFFROAD described, all stemming from the initial tranny replacement and then even admitted it was their fault. Incompetence just as @ALPHAOFFROAD said. The question is, what would you do about this? Many miles, much time, gas and stress/anxiety has been had on someone who can’t handle it. I’m disabled and have had so many heart, lung, vascular, spine surgeries and procedures I can’t count. And no, not behavioral (I’m not a fat, lazy person) but congenital that was exacerbated from our daughters birth. I apologize for all the posts, there should be a thread as there have been many but I am extremely grateful for all your input and help, it’s been far greater than Alpha Care. So...it looks like I’ll be getting this car back...I stripped it of everything yesterday never wanting to see it again but I suppose technically I have to give them a chance to make it right. If they don’t after this they will be sorry. I just think they owe me due to there incompetence...it’s not as if the dealership is around the corner but 2hrs away - 4 hrs round trip and over 200 miles. Anyway, have a happy 4th of July and keep driving Alpha’s.