Ken Garff Alfa Romeo Salt Lake City - Alfa Romeo Stelvio Forum
 
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post #1 of 6 (permalink) Old 08-08-2019, 12:13 AM Thread Starter
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Ken Garff Alfa Romeo Salt Lake City

My recent experience at tgis dealer has soured my enjoyment of my Stelvio which I love more than any other car I have ever owned. Essentially the service department threw my key away and chose not to offer any compromise regarding the cost of a new one. This was from a sales manager as well as the service manager. If this is the culture that prevails then this dealer does not deserve anyone's business.
Driving to Vegas is just fine if it means being taken care of fairly.
Stay away from this company!!!
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post #2 of 6 (permalink) Old 08-08-2019, 11:00 AM
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The dealer lost your key and wouldn't replace it??!!!!

What happened?

2018 Stelvio 2.0T AWD

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https://www.youtube.com/channel/UCPc...CMdK6vlFLuSWLQ
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post #3 of 6 (permalink) Old 08-08-2019, 04:04 PM
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WHAT??? I'd call Alfa directly!! 844 253-2872

2018 Alfa Romeo Stelvio TiSport EC Phase 2 w/V2 intake, Remus Catback ~390HP / 442ft-lb Tq Visconti Verde, Chocolate Interior, Quadrofoglio wheels w/PZ4's
2016 Maserati GranTurismo Sport Custom blue tone, Grigio chrono leather w/full interior MC Carbon Fiber trim, NA 4.7L Ferrari V8, stock...for now
2016 Range Rover Sport HSE 3.0SC tuned by ETG 456HP/414Tq, Montalcino Red, Ivory
2012 Maxda MX5 Miata GTPRHT True Red, Black
2011 Lotus Evora S Persian Blue,Black Suedetex (Track specialist)
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post #4 of 6 (permalink) Old 08-11-2019, 02:54 PM Thread Starter
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Update on this is that Graff Corporate put me in touch with the store General Manager who came across very differently than the previous two people.
So I'm being hopeful. That was on Wednesday.
The for the comments and for Alfas' phone number.
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post #5 of 6 (permalink) Old 08-11-2019, 02:55 PM Thread Starter
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I need to turn off the flocking spell check....
Garff !!!
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post #6 of 6 (permalink) Old 08-16-2019, 12:17 PM
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Atta boy!!

2018 Alfa Romeo Stelvio TiSport EC Phase 2 w/V2 intake, Remus Catback ~390HP / 442ft-lb Tq Visconti Verde, Chocolate Interior, Quadrofoglio wheels w/PZ4's
2016 Maserati GranTurismo Sport Custom blue tone, Grigio chrono leather w/full interior MC Carbon Fiber trim, NA 4.7L Ferrari V8, stock...for now
2016 Range Rover Sport HSE 3.0SC tuned by ETG 456HP/414Tq, Montalcino Red, Ivory
2012 Maxda MX5 Miata GTPRHT True Red, Black
2011 Lotus Evora S Persian Blue,Black Suedetex (Track specialist)
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