Is it normal to hate your car after 24 hours?
I'm a brand-new user and a new owner of a 2018 Stelvio that I picked up yesterday afternoon. This car is a blast to drive - amazing acceleration and handling!
However, I kept banging my fist against the steering wheel on a long drive on the Thruway today. The infotainment is absolutely atrocious. I do a lot of driving (around 18k per year) and for me, my car is a rolling office. I bought a loaded Ti Sport with all the technology so that I could just enjoy the drive. So when I tried using the voice commands, it was an utter disaster.
Every time I tried to get the system to switch to a Sirius channel, it failed. Yes, I read the manual on voice commands. Yes, I tried every which way to make it happen. Sometimes if I told it to switch to channel 114 for example, it would take me to AM 1140. Or, it would just say, "switching to satellite radio" and nothing would happen, since I was already on a satellite channel.
Then I tried making a call. It either didn't recognize my wife's name (in the phone book two different ways, including ICE) or it called someone completely different, and not even a close name match. This happened multiple times, over and over again.
So far, the dealer has been unhelpful, and Alfa Customer Service should really change their name, because it's not customer service. They couldn't connect me to anyone who could help.
Radio favorites - only 7? Really? In 2019, how do you not have the ability to make that 20? Or even 10?
The dealer told me that they updated all of the firmware. Currently I show:
Are these the most current versions?
So yes, I did a test drive - 4 of them, in fact. It's not until you actually use something complicated like the infotainment system in a car that you really understand its limitations. A $55,000 car should be competent in its interfaces, in addition to being a great drive...which is why I bought this car. But I feel like the inability to use these systems easily is not only frustrating, but dangerous as well. I shouldn't be trying to fix stuff while I'm driving, and I shouldn't be driving angry, which is where I see myself being for 3 years.
If anyone is interested in doing a lease swap on a 2018 Stelvio Ti Sport, Trofeo White with red interior with 200 miles, please raise your hand.