Noticed a build up of condensation and water inside the passenger side of taillight on hatch back door. It’s been raining and snowing recently looked inside hatch and didn’t notice anything unusual or any crack on lens. Called service number from Alfa Romeo dealer website and was forwarded to a Chrysler Jeep dealer via the phone. I wasn’t aware that the Dealership that I leased my Stelvio from didn’t service their own vehicles. Sure enough I speak to the service department and was told that I would have to leave the Stelvio, when I requested a loaner the rep at service stated that they don’t offer loaners. I was thrown back because I thought Alfa Romeo was a luxury brand, especially when I still own an Audi and never have a problem getting a loaner. The experience was horrible from the start was put on hold for 10 minutes before I even spoke to someone, eventually after debating with the rep about the brand and expectation of a luxury brand. The rep took my name,number, vin number and stated that they actually have two Guilia’s available as courtesy vehicles and would have to get back to me to see if she can secure one of them for me. That was today at noon but no call as of yet, so annoyed that I didn’t inquire about the servicing. So typical of Domestic car dealerships I never had such issues with Audi and pretty sure with other top luxury brands. I love my Stelvio but someway for Alfa Romeo to get back into the auto business in the USA. So many satisfaction surveys ! Hopefully this will be resolved by tomorrow if not I guess I’ll call Alfa Romeo customer care tomorrow.