[Michael Fineman]

Hello, this is my first post, I’m disappointed it has to be a gripe. So, I took delivery of my Stelvio yesterday from the dealer and there is already a major issue.

The car’s doors don’t unlock, I had to use the hidden key in the key fob to open the driver’s side door and then open the rest of the doors from the inside. When I drove the car the doors wouldn’t lock at all from inside.

I spent a few minutes with the car and reset all the settings to factory via the infotainment system, and that seemed to remedy the problem. The doors locked and unlocked normally.

Then today the problem resurfaced. It seems that the system glitches when I press the close bottom on the bottom of the trunk door.

Has anyone else had this issue? I saw on the Gulia forum someone had a similar issue that was resolved by replacing or reprogramming a “body control unit”

 

[Knightofargh]

Do you happen to know your car’s build date and if the water intrusion recalls were done on it yet? It sounds like the A pillar leaked and your BCM has corrosion from it. I’d have your dealer look at it and replace the BCM if needed. The other possibility is low state of charge on the battery from sitting for a long time. The gel acid batteries on Alfas are really sensitive to low SOC.

 

[poormansferrari]

Do you happen to know your car’s build date and if the water intrusion recalls were done on it yet? It sounds like the A pillar leaked and your BCM has corrosion from it. I’d have your dealer look at it and replace the BCM if needed. The other possibility is low state of charge on the battery from sitting for a long time. The gel acid batteries on Alfas are really sensitive to low SOC.

Can't wait for when car makers finally start using lithium ion batteries because that will take away the headaches that sometimes come with these acid batteries. Unless there's a cheaper options thats right under the cost of lithium ion.

 

[LC_LC]

Welcome to the forum. Sorry to hear of the issue, I hope it gets sorted out quickly.

 

[AlfaRomeoCares]

Hello, this is my first post, I’m disappointed it has to be a gripe. So, I took delivery of my Stelvio yesterday from the dealer and there is already a major issue.

The car’s doors don’t unlock, I had to use the hidden key in the key fob to open the driver’s side door and then open the rest of the doors from the inside. When I drove the car the doors wouldn’t lock at all from inside.

I spent a few minutes with the car and reset all the settings to factory via the infotainment system, and that seemed to remedy the problem. The doors locked and unlocked normally.

Then today the problem resurfaced. It seems that the system glitches when I press the close bottom on the bottom of the trunk door.

Has anyone else had this issue? I saw on the Gulia forum someone had a similar issue that was resolved by replacing or reprogramming a “body control unit”

Hi Michael,

I understand how this could be frustrating. Are you planning on making your servicing dealer aware? Send us a direct message with your VIN if we can be of assistance with this.

Jasmine
Alfa Romeo Social Care Specialist

 

[Michael Fineman]

Do you happen to know your car’s build date and if the water intrusion recalls were done on it yet? It sounds like the A pillar leaked and your BCM has corrosion from it. I’d have your dealer look at it and replace the BCM if needed. The other possibility is low state of charge on the battery from sitting for a long time. The gel acid batteries on Alfas are really sensitive to low SOC.

The build date was 6/2017. I spoke to someone at the dealership, I am bringing the car in on tuesday and will post here what the progress is.

On a side note, door lock problems be damed, I love driving this car.

 

[Docfee]

Welcome to Italy. ????

 

[Michael Fineman]

As an update, I never took the car in for service. After driving it for about a week, the problem completely went away. I read somewhere that these Alfa’s has screwy electrical systems when the battery is drained from a lack of use, ie when they sit on a dealer’s lot for an extended period of time without being used. In addition to the door locks malfunctioning, the auto-start/stop feature that prevents idling at red lights also didn’t function for about the first two weeks. Now it works as expected.

 

[adamwb96]

I seem to be having the same issue, would you happen to remember the number of miles or time it took to clear up the issue?