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Discussion Starter · #1 ·
So, yeah. I drive with one foot. I just got the Throttle / Service Engine message, 120 miles into my new car.


F'ing unacceptable.
 

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So, yeah. I drive with one foot. I just got the Throttle / Service Engine message, 120 miles into my new car.


F'ing unacceptable.
Agree with you on your last statement! - very frustrating and I am far from a car expert but reading these forums I have learned that this error message is related to 2 things u can check off your list: The water damage related to recent recal (
U need to check your VIN # to c if service was performed on your vehicle before u bought it- if not u need to take care of it ASAP) Another is if u used 2 feet to operate your stelvio making car go into “panic limp mode” which generates this msg. In this case the error msg disapears after u restart your car. HTH
 

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So, yeah. I drive with one foot. I just got the Throttle / Service Engine message, 120 miles into my new car.
F'ing unacceptable.
Hi Neeemo,
This is not what we hope to hear from our Stelvio customers. We understand how this could be frustrating and would like to offer our assistance. Please send us a private message with additional details.
Julie
Alfa Romeo Social Care Specialist
 

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Discussion Starter · #5 ·
Update:

Good news --> The throttle issue was determined to be related to a slew of low voltage codes. So the service dept did a four hour charge up. On a side note, I don't understand how the dealer (any dealer) could let a new vehicle leave the premises without being fully charged. Just from a business perspective, why would they send people home with new vehicles that have a chance of becoming (dangerously) inoperable over such a simple fix?

Bad news --> Before we came in to get the car, they took the Stelvio out to test it, and the Service Engine light came back on again. Took it back to the bay and it looks like a bad sensor for the oil valve -- either that, or the oil pump itself went bad. Won't know until later this week (ugh).

Consolation --> Dealer told us if anything else comes up they'll work with FCA to buy it back.


To clarify: I have nothing against the dealership itself. They seem like decent guys so far. The low battery thing is a miss on their part, but the continued service engine and electrical (USB) issues are directly a matter of poor quality control at AR, I'm afraid to say. Our new car has been in the service dept longer than we've had it in our possession.
 

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Update:

Good news --> The throttle issue was determined to be related to a slew of low voltage codes. So the service dept did a four hour charge up. On a side note, I don't understand how the dealer (any dealer) could let a new vehicle leave the premises without being fully charged. Just from a business perspective, why would they send people home with new vehicles that have a chance of becoming (dangerously) inoperable over such a simple fix?

Bad news --> Before we came in to get the car, they took the Stelvio out to test it, and the Service Engine light came back on again. Took it back to the bay and it looks like a bad sensor for the oil valve -- either that, or the oil pump itself went bad. Won't know until later this week (ugh).

Consolation --> Dealer told us if anything else comes up they'll work with FCA to buy it back.


To clarify: I have nothing against the dealership itself. They seem like decent guys so far. The low battery thing is a miss on their part, but the continued service engine and electrical (USB) issues are directly a matter of poor quality control at AR, I'm afraid to say. Our new car has been in the service dept longer than we've had it in our possession.
Wow what an ordeal. Sorry u are going through this.. hang in there. And thank you for the update: I’ve been following this thread out of curiosity for resolution. Agee that the quality control and general knowledge about the product (at least at the US dealerships) is certainly lacking. When I first got my Stelvio the tires were overblown to 44psi and I poped one 2hrs after I drove away with my new car. To my defense I am a new driver and it’s my first vehicle I had no idea about any of that stuff, I trusted the dealer and I think anyone in my shoes would do the same...I guess I learned my first lesson and hopefully my dealer now checks all tires for preassure before they release it to new buyers. Just like your dealer will now charge all batteries (hopefully) before sending the car on it’s way....since the car is fairly new to US market most likely we are the “guiney pigs” that help with the learning curve of selling this Italian stalion.

I truly hope they resolve the issue with your Stelvio sooner then later so you can finally enjoy your new car weather it’s your current one or a replacement.
 

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Discussion Starter · #7 ·
Update:

Good news --> The throttle issue was determined to be related to a slew of low voltage codes. So the service dept did a four hour charge up. On a side note, I don't understand how the dealer (any dealer) could let a new vehicle leave the premises without being fully charged. Just from a business perspective, why would they send people home with new vehicles that have a chance of becoming (dangerously) inoperable over such a simple fix?

Bad news --> Before we came in to get the car, they took the Stelvio out to test it, and the Service Engine light came back on again. Took it back to the bay and it looks like a bad sensor for the oil valve -- either that, or the oil pump itself went bad. Won't know until later this week (ugh).

Consolation --> Dealer told us if anything else comes up they'll work with FCA to buy it back.


To clarify: I have nothing against the dealership itself. They seem like decent guys so far. The low battery thing is a miss on their part, but the continued service engine and electrical (USB) issues are directly a matter of poor quality control at AR, I'm afraid to say. Our new car has been in the service dept longer than we've had it in our possession.
Wow what an ordeal. Sorry u are going through this.. hang in there. And thank you for the update: I’ve been following this thread out of curiosity for resolution. Agee that the quality control and general knowledge about the product (at least at the US dealerships) is certainly lacking. When I first got my Stelvio the tires were overblown to 44psi and I poped one 2hrs after I drove away with my new car. To my defense I am a new driver and it’s my first vehicle I had no idea about any of that stuff, I trusted the dealer and I think anyone in my shoes would do the same...I guess I learned my first lesson and hopefully my dealer now checks all tires for preassure before they release it to new buyers. Just like your dealer will now charge all batteries (hopefully) before sending the car on it’s way....since the car is fairly new to US market most likely we are the “guiney pigs” that help with the learning curve of selling this Italian stalion.

I truly hope they resolve the issue with your Stelvio sooner then later so you can finally enjoy your new car weather it’s your current one or a replacement.
All clear according to the dealer. New sensor seems to have fixed the valve issue. Hopefully with the full battery charge the other issues will disappear. Looking forward to driving it tonight. Will report back...
 

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2018 Stelvio Base 20" yellow calipers
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Neeemo: good news! It is the one common issue- lot cars tend to discharge and driving usually restores full charge. Back to enjoying your Stelvio as intended we hope!
 

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Being a very new car in the US, it's expected these issues would happen.

I got the first year production (2015) Land Rover Discovery Sport which had 4 trips to the service dept for a huge list of issues ranging from minor squeaking & rattling to annoying infotainment reboots to more serious fuel rail & hydraulic leak issues.
Even though I got to drive a loaner Jag F Pace for a couple of months total time, the service dept is definitely learning.

First world problems for sure.
 

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Discussion Starter · #10 ·
Neeemo: good news! It is the one common issue- lot cars tend to discharge and driving usually restores full charge. Back to enjoying your Stelvio as intended we hope!
All good *fingers crossed*. The driving experience is ... awesome. Also sold the BMW 128 last night (*sniff* goodbye you beautiful 6-speed NA V6)... Which was followed by much grinning taking the Stelvio back home on the freeway.

Related note:

Tech recommended getting the battery booster for charge up after a few days or so without use. Said these cars are so hyper-reliant on the battery having full voltage, a lot of folks need it charged up if they've gone on vacation and come back.

Anyone get this at-home battery charger? Said it's about $150. Sounds like it might be a good investment.


Related related note:

Still having keeping an iPod connected. iPhone is fine, even with non-Apple cords. Wondering if the iPod will only work with an Apple cord, though.
 

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2018 Stelvio Base 20" yellow calipers
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I am purchasing a float charger just for the winter months very inexpensive. Good to have and the connections are very convenient under the hood. Also purchased a jump starter new tech good to have for all of our vehicles at home and at work.
 

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The day after I took home my brand new Ti Sport Stelvio, I got an electronic throttle message right as I turned left onto a major road, and I guess into entered into “limp mode” and would not exceed 21 mph with the accelerator all the way down. Lots of fun to crawl diagonally across a road at less than half traffic speed. The accelerator eventually kicked in but the same thing happened after each subsequent stop light. Eventually I found that the paddle shifters could override the deranged throttle so that I could drive back to a safe place. Five days later dealer still hasn’t fixed it, saying they need for two more parts to arrive. This does not inspire confidence in what would otherwise be my favorite car ever. We are not even slightly amused.
 

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I honestly don't understand, or better yet CAN'T understand the issues with these batteries ..... why do they discharge so quickly? I have never encountered this issue in any of my cars over the years. Be it my trucks, SUV's or my performance cars.
 

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Hi Neeemo,
This is not what we hope to hear from our Stelvio customers. We understand how this could be frustrating and would like to offer our assistance. Please send us a private message with additional details.
Julie
Alfa Romeo Social Care Specialist
Today I was driving my brand new Stelvio QV home from the dealership and received this message while in cruise control on the highway. I stopped the car and tried restarting the engine but the message did not disappear. The car now is limited to 3000 rpm and both turbos are disengaged. Had to drive all the way from Ohio to New York in this mode. The message is not going away. The only driving modes available are A and N. My second car is 2017 Giulia. 18k on the odometer and never had a single issue. Called the local dealer and the closest time slot they were able to provide was August 13th. Should I be driving the car in this mode or I should leave it sitting in the garage until serviced? 20 days is a ridiculously long wait.
 

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Somebody should have recomended that you charge your battery. And then when the error clears. Drive directly to a battery store and replace with an AGM battery.
 

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2018 Stelvio Sport Q4 Nor-Cal PRK
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AlfaMD has previously recommended this battery:

Interstate MTX-49/H8 AGM (900 CCA)
 
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