Greetings from Seattle

hi, welcome, which stelvio model ?

I think some of those dealerships also have Fiat dealers in them so you can only imagine how they feel. Nothing like buying a $30,000 product but going for service in an environment that has cars worth 10 times as much!

Marzio said:

hi, welcome, which stelvio model ?

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Ti , navigation, harman kardon, 19" wheels, Stromboli Gray with black interior. I think the excellent handling and smooth ride of the stelvio is very Impressive, uaually you don't get those two together in an SUV.

Agree 100%

poormansferrari said:

I think some of those dealerships also have Fiat dealers in them so you can only imagine how they feel. Nothing like buying a $30,000 product but going for service in an environment that has cars worth 10 times as much!

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This is a big problem, for sales force and service, the feeling that can transmit isn't premium at all.

poormansferrari said:

I think some of those dealerships also have Fiat dealers in them so you can only imagine how they feel. Nothing like buying a $30,000 product but going for service in an environment that has cars worth 10 times as much!

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Yes, that can be a problem, another Alfa dealer in my area sells Maserati, Alfa, Fiat, they also own the Chrysler Jeep dealership next door, think they all use the same service department, anyway they have a terrible sales/service reputation. Seattle Ferrari, Maserati, Alfa Romeo (no fiat) has one of the highest yelp ratings I've ever seen. The people there were friendly, down to earth, no attitude, my salesman was very knowledgeable, it was a great experience, much different than I thought it would be in such a high end dealership.

Strictly luxury dealerships have a different standard when it comes to customer relations and services. I also find that they're less pushy when it comes to sales, speaking to you like a fellow enthusiasts instead of someone trying to push their dealer installed floor mats on you.

Seems like you found the perfect dealership and if you ask, maybe they'll let you test drive the Stelvio for a day.

FCA has money that can be spend on making sure customer service is number one. Thinking about it, this would be the cheapest thing they can do that has good returns. Everything else is a matter of design and development of actual vehicles.

Ti Stelvio

dkmatter said:

Ti , navigation, harman kardon, 19" wheels, Stromboli Gray with black interior. I think the excellent handling and smooth ride of the stelvio is very Impressive, uaually you don't get those two together in an SUV.

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Totally agree.
I was blown away about the handling, power, and agility of the Ti. I also liked the interior and exterior finish and features.
At this point, I'm trying to figure out the best time to order the car. (Vulcano black metallic with red interior)

FCA's Conquest Cash is too low at the moment. Especially since Alfa only sold 203 Stelvio's last month in the USA.

tipo949 said:

Totally agree.
I was blown away about the handling, power, and agility of the Ti. I also liked the interior and exterior finish and features.
At this point, I'm trying to figure out the best time to order the car. (Vulcano black metallic with red interior)

FCA's Conquest Cash is too low at the moment. Especially since Alfa only sold 203 Stelvio's last month in the USA.

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My wife wants to drive one, we would want to see a Ti lusso before making the final decision, none available in our area until December, so probably mid to end of March for delivery of an ordered one.