[AlfaRomeoCares]

Hello Stelvio owners,

We wanted to take time to introduce ourselves. Our team will be monitoring forum threads to keep an eye out for your concerns and proactively reach out to offer support. As Alfa Romeo Social Care Specialists, we work in tandem with our dealerships and internal teams to assist in the best way possible. You can always tag us in a post or send us a private message. Sending a private message is most efficient, as sometimes information can get lost on a public thread. However, either way we are happy to help.

Jasmine and Julie
Alfa Romeo Social Care Specialist

 

[1265]

Welcome aboard support team, I’m sure will be a great cooperation between alfa and forum, ready ?

Ciao

 

[skr9]

Welcome to the forum and I appreciate the outreach!
I think you'll find we are happy owners for the most part, and if you peruse the forums you will find some of the issues that are most important to us. Based on my quick observation thus far, I think the thread on Apple CarPlay availability is probably the most discussed topic here, so any info and updates you can share as Alfa Romeo works on this issue would be most appreciated.

 

[JustAlfa]

Welcome! Your involvement makes owning a AF that much better.

 

[LC_LC]

Welcome to the forum, I look forward to your support.

 

[CalgaryStelvio]

Thank you for your participation on our forum, greatly appreciated!

 

[Scalewoodman]

Jasmine and Julie: Welcome and thanks for your kind attention to our herd of Stelvio cats. Great to know you and hope this is helpful to you as well as it will be for all of us. We think you are doing something pretty cool here and appreciate your goodwill.

 

[moparbrian]

Welcome to the stelvio forum.

 

[DarioR]

Good day Jasmine and Julie,

It’s nice to see some representation from Alfa here and welcome to the forum.

Mods, could there be a dedicated section for them on this forum? You could move all the posts already created that you would like them to address or at least see. If Jasmine and Julie can support us from one section, it might make it easier for all of us.

 

[poormansferrari]

Glad to have a rep on the forum here. Starting to notice car makers reach out like this more often which is great.
Hopefully in the future you will be able to provide us with information we couldn't have got through all the normal means.

 

[zvezdah1]

welcome guys!

 

[Docfee]

Hello Stelvio owners,

We wanted to take time to introduce ourselves. Our team will be monitoring forum threads to keep an eye out for your concerns and proactively reach out to offer support. As Alfa Romeo Social Care Specialists, we work in tandem with our dealerships and internal teams to assist in the best way possible. You can always tag us in a post or send us a private message. Sending a private message is most efficient, as sometimes information can get lost on a public thread. However, either way we are happy to help.

Jasmine and Julie
Alfa Romeo Social Care Specialist

Welcome to the forum and I appreciate the outreach!
I think you'll find we are happy owners for the most part, and if you peruse the forums you will find some of the issues that are most important to us. Based on my quick observation thus far, I think the thread on Apple CarPlay availability is probably the most discussed topic here, so any info and updates you can share as Alfa Romeo works on this issue would be most appreciated.

So if understand them, they want me to private message them my CarPlay questions or concerns? Seems that should opening info to provide credibility.
But,
You got it.?.

 

[1265]

welcome guys!

ehmmm Jasmine and Julie, I need a deep refresh of english names, I supposed that you are girls, am I wrong ?

 

[integrale]

As I understand US English, the term “guys” is not gender specific (believe it or not...) ?

 

[1265]

As I understand US English, the term “guys” is not gender specific (believe it or not...) ?

opssss, silly me

 

[Ben77059]

As I understand US English, the term “guys” is not gender specific (believe it or not...) ?

In the north it's "guys" or, "you's guys" and in the south, it's "y'all." So, welcome y'all!

 

[tipo949]

FCA/Alfa Romeo - loaneer car policy

Hello Stelvio owners,

We wanted to take time to introduce ourselves. Our team will be monitoring forum threads to keep an eye out for your concerns and proactively reach out to offer support. As Alfa Romeo Social Care Specialists, we work in tandem with our dealerships and internal teams to assist in the best way possible. You can always tag us in a post or send us a private message. Sending a private message is most efficient, as sometimes information can get lost on a public thread. However, either way we are happy to help.

Jasmine and Julie
Alfa Romeo Social Care Specialist

Hi Jasmine and Julie -

Can you give us in writing the official, factory loaner car policy for US Stelvio owners?

* For regular interval servicing - does FCA/Alfa Romeo thru it's US dealer network, provide a loaner car at no charge?
* For warranty breakdowns and malfunctions - does FCA/Alfa Romeo provide a loaner car at no charge thru it's US dealer network?

Thank you!
:>)

 

[tipo949]

loaner car policy?

Hi Jasmine and Julie -

Can you give us in writing the official, factory loaner car policy for US Stelvio owners?

* For regular interval servicing - does FCA/Alfa Romeo thru it's US dealer network, provide a loaner car at no charge?
* For warranty breakdowns and malfunctions - does FCA/Alfa Romeo provide a loaner car at no charge thru it's US dealer network?

Thank you!
:>)

Gosh, AlfaCares from Auburn, Michigan (FCA/Alfa Romeo)

Can you let us Alfa Rome owners know the loaner/rental car policy??

We would like your support and assistance, please.

 

[zvezdah1]

you are correct, no gender tied to "guys" in that context!

As I understand US English, the term “guys” is not gender specific (believe it or not...) ?

 

[tipo949]

vanished

So if understand them, they want me to private message them my CarPlay questions or concerns? Seems that should opening info to provide credibility.
But,
You got it.��.

I've tried sending private messages but AlfaRomeoCares has gone with the wind.

So much for "keeping an eye out for your concerns and proactively reach out to offer support."

It's too bad.

Many, many of the questions that are posted in this forum could possibly be answered by an FCA/Alfa Romeo insider.