[stelviofan]

It will close to 99% and is not flush. I can feel there's a ~3mm gap and can make some rattling noise when I rock the liftgate back and forth at the "fully closed" position. Is this normal? Thanks.

 

[Ranger]

It's not normal. Mine fits flush with no rattling noise.

 

[SocalStelvio]

It will close to 99% and is not flush. I can feel there's a ~3mm gap and can make some rattling noise when I rock the liftgate back and forth at the "fully closed" position. Is this normal? Thanks.

That's not normal. Maybe it needs to be reinitialized?

Liftgate Initialization
Note: Automatic operation of the
liftgate must be initialized again in case
of faulty liftgate operation. Proceed as
follows:
1. Close all the doors and the liftgate.
2. Push the lock button on the key fob.
3. Push the unlock button on the key fob.

 

[stelviofan]

That's not normal. Maybe it needs to be reinitialized?

Liftgate Initialization
Note: Automatic operation of the
liftgate must be initialized again in case
of faulty liftgate operation. Proceed as
follows:
1. Close all the doors and the liftgate.
2. Push the lock button on the key fob.
3. Push the unlock button on the key fob.

I gave it a try but it didn't work. The gap is still there. Looks like a trip to a dealer is in order.

Which dealer in SoCal would you recommend for warranty service? I'm in OC. Thanks.

 

[SocalStelvio]

That's not normal. Maybe it needs to be reinitialized?

Liftgate Initialization
Note: Automatic operation of the
liftgate must be initialized again in case
of faulty liftgate operation. Proceed as
follows:
1. Close all the doors and the liftgate.
2. Push the lock button on the key fob.
3. Push the unlock button on the key fob.

Which dealer in SoCal would you recommend for warranty service? I'm in OC. Thanks.

Have had to take my car in for services yet, so unfortunately, I don't have a recommendation. Although, reading through the Giulia forum, it seems that people like the dealerships that are solely Alfa/Maserati dealers for service. Not sure if there are those kinds of dealers in OC.

 

[stelviofan]

Have had to take my car in for services yet, so unfortunately, I don't have a recommendation. Although, reading through the Giulia forum, it seems that people like the dealerships that are solely Alfa/Maserati dealers for service. Not sure if there are those kinds of dealers in OC.

AR (Maserati) of Anaheim Hills is the only one I can think of in OC. Last time I was there in December when I was shopping for the Stelvio, the dealership was a mess and didn't inspire confidence. The only bathroom of the dealership was in a run-down old building with no light. :eek I can't even imagine what the service department there is going to look like.

Rusnak of Pasadena is probably the best bet as AR is at the bottom of the food chain at this dealer but I don't feel like driving all the way there for a simple warranty fix. So OC Fiat / AR is my remaining choice. :sad

 

[1265]

ask to customer service, maybe there is something that obstruct the normal closing operation.
if you have try the reset and recalibration the customer care or the serveice center is the only way

 

[Bdub]

Same thing happened to me

Had to take it in. There's a plastic hood covering the locking mechanism on the top of the liftgate. Mine was loose, and prevented the liftgate from completely pulling in. They simply changed it out and its been working ever since.

 

[stelviofan]

Took it to a dealer and they adjusted it. Now it fits perfectly flush. Thanks everyone.

 

[stelviofan]

The liftgate gremlin strikes again. Now it's the other way round. It will only open 1/4 inch from the outside if I use the liftgate switch. It refuses to open or close if I press the switch again. The only way to fully open it now is through the driver side door or use the key fob. Sounds like another trip to the dealer. I wonder if it's related to the recall.

 

[SocalStelvio]

The liftgate gremlin strikes again. Now it's the other way round. It will only open 1/4 inch from the outside if I use the liftgate switch. It refuses to open or close if I press the switch again. The only way to fully open it now is through the driver side door or use the key fob. Sounds like another trip to the dealer. I wonder if it's related to the recall.

Oh no. Sorry to hear that your tailgate problem has come back. I can only assume that it may be related to the recall?

 

[stelviofan]

Just got my car back from the shop. There is software flash for this very issue. Make sure you request this when you bring the car in for the recalls.

 

[stelviofan]

The liftgate gremlin came back. It'll only prop open after sitting in the garage for some time unlocked and not move at all even if I hit the external liftgate switch repeatedly. The only way to get it to open is to open the driver side door, turn on the electrical system using the engine start button on the steering or use the key fob. Could this be a battery issue? It's tough to get the dealer to fix it if I can't show it to him on the spot. :sad

 

[RichNC]

Could the water issue that is the subject of the recall be causing this?

Just speculation on my part, but could the water issue that is the subject of the Liftgate recall be causing these issues? I think it mentioned that the water leak could cause corrosion and possbily cause liftgate malfunction?

The liftgate gremlin came back. It'll only prop open after sitting in the garage for some time unlocked and not move at all even if I hit the external liftgate switch repeatedly. The only way to get it to open is to open the driver side door, turn on the electrical system using the engine start button on the steering or use the key fob. Could this be a battery issue? It's tough to get the dealer to fix it if I can't show it to him on the spot. :sad

 

[ViscontiVerde 164L*]

Sounds like a faulty connector to me also. RichNC may be spot on

 

[AlfaRomeoCares]

The liftgate gremlin came back. It'll only prop open after sitting in the garage for some time unlocked and not move at all even if I hit the external liftgate switch repeatedly. The only way to get it to open is to open the driver side door, turn on the electrical system using the engine start button on the steering or use the key fob. Could this be a battery issue? It's tough to get the dealer to fix it if I can't show it to him on the spot. :sad

Hello stelviofan,

We apologize for the inconvenience you're currently experiencing. Intermittent concerns can be rather frustrating but feel free to send us a direct message if you end up going into the dealer. We'd be glad to help.

Jasmine
Alfa Romeo Social Care Specialist

 

[stelviofan]

Hello stelviofan,

We apologize for the inconvenience you're currently experiencing. Intermittent concerns can be rather frustrating but feel free to send us a direct message if you end up going into the dealer. We'd be glad to help.

Jasmine
Alfa Romeo Social Care Specialist

You got PM. I'm going to the dealer for this and need your follow-up. Thanks.

 

[AlfaRomeoCares]

You got PM. I'm going to the dealer for this and need your follow-up. Thanks.

Hello stelviofan,

I just answered and will continue assisting from there.

Jasmine
Alfa Romeo Social Care Specialist

 

[Marioth]

Same thing happened to me

Had to take it in. There's a plastic hood covering the locking mechanism on the top of the liftgate. Mine was loose, and prevented the liftgate from completely pulling in. They simply changed it out and its been working ever since.

Have the same issue . Can you share a picture pls