Yes they will send you a notification, it comes directly from Alfa, the dealer has nothing to do with it.so will I get a letter from alfa telling me of the recall? My dealer went out of business about a month after I bought mine.
That’s a terrible way to do business, stock cars are irrelevant, recalls should ALWAYS be used for customer cars first. The recall parts I got are for a sold Stelvio though, but likely because we have more parts for customers cars as well.I was at my dealer yesterday and asked about the parts. The Service Manager stated they did not have any yet and did not know when they would get them in. He also told me that he would not do any customer Stelvio until all their stock was done.
ALFATECH, thanks for the information that was helpful. Looking forward to your comments after you've done a few of these repairs. Glad you're on the forum.
ZEVEZDAH1, sorry to hear your dealer went out of business - I assume he was in Columbus GA where your live. Any other dealers in the state near you? There was also a thread on the forum somewhere about a dealer in North Carolina that went out of business. Wonder why they are having trouble selling Alfa's in the South?
This is certainly not the dealership experience we want to hear from our Stelvio owners. We would like to reach out to your dealer and make sure we can get you in for an appointment as soon as everything is available. Please send us a private message with your VIN and servicing dealer so we can get started.I was at my dealer yesterday and asked about the parts. The Service Manager stated they did not have any yet and did not know when they would get them in. He also told me that he would not do any customer Stelvio until all their stock was done.
This is certainly not the dealership experience we want to hear from our Stelvio owners. We would like to reach out to your dealer and make sure we can get you in for an appointment as soon as everything is available. Please send us a private message with your VIN and servicing dealer so we can get started.
Julie
Alfa Romeo Social Care Specialist[/ap
I appreciate the offer, but the next dealer is over an hour away/ a Fiat dealer with 1 Alfa Tech. I have to keep a reasonable relationship with this dealer to get things done.
Maybe just pm them with the selling dealers name, so they can just do a check up to let them know how to prioritize things? Granted, the two I did were sold vehicles, but I can’t say if we have customers parts put aside awaiting their appointment.I appreciate the offer, but the next dealer is over an hour away/ a Fiat dealer with 1 Alfa Tech. I have to keep a reasonable relationship with this dealer to get things done.This is certainly not the dealership experience we want to hear from our Stelvio owners. We would like to reach out to your dealer and make sure we can get you in for an appointment as soon as everything is available. Please send us a private message with your VIN and servicing dealer so we can get started.
Julie
Alfa Romeo Social Care Specialist
I might consider that if Alfa Care is willing to do it that way. I would be very pleasantly surprised if the dealer would wash/fuel my Stelvio after the repair. At least this dealer does provide vehicles if ones vehicle will take time for warranty work, but they never wash a customers car.Maybe just pm them with the selling dealers name, so they can just do a check up to let them know how to prioritize things? Granted, the two I did were sold vehicles, but I can’t say if we have customers parts put aside awaiting their appointment.
Either way, head in with a dirty car and a low fuel tank, lol. Here in Canada we are allowed fuel money and car wash money by FCA, so it should be the same in America.