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Just got a notice that my 2019 is subject to a recall. Apparently the fuel level indicator may be showing too much fuel in the tank... The fix is a software update.
I never noticed this, so thinking if I should take the car in now, or just forget about it:) Anybody experienced this? How long do these software update recalls take?
 

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Just got a notice that my 2019 is subject to a recall. Apparently the fuel level indicator may be showing too much fuel in the tank... The fix is a software update.
I never noticed this, so thinking if I should take the car in now, or just forget about it:) Anybody experienced this? How long do these software update recalls take?
see
https://www.giuliaforums.com/threads/recall-v84-fuel-level-display.46120/

apparently very specific conditions, from Macgeek:
The specific conditions include being parked on a grade of more than 10 degrees, staying in that position for a long enough period of time (approx. 30 minutes), and having a tank filled between 50-75%. At this point, the vehicle will think it went through a refuel and add a notch or two to the fuel gauge upon restart. This additional fuel reading will persist until an actual refuel takes place; after which, the fuel reading will be accurate once again.

Fix is a software update. It will be made available sometime in the 3rd quarter.
 

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Discussion Starter #3
So basically nothing that actually requires an immediate trip to the dealer:) thanks for the info on the detailed conditions - couldn’t find those in the recall info.
 

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I saw in the app that it was available, but I think I'll just wait until i do an oil change in another 6K or so. it's just that my dealer is about 40 miles away and I don't see any reason to be going there unless the recall is something that absolutely must be done. So far it looks like one doesn't even have to bother about it:)
 

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I am sure you can save the drive and get it done on next service. As Jwq2 mentioned above it can happen on a very specific situation so unless you park on a hill all the time I am sure you are ok to wait.

Software updates are a few minutes.
 

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Discussion Starter #7
that's the plan. more drive than work - same reason i fixed the rear wiper myself rather than taking it to the dealer - some drunk eastern european at the factory installed it the wrong way:)
 

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This is great recall, you get an accurate, or relatively accurate fuel reading now. So it’s more than just fixing the fuel gage error from parking on a hill. I got it done and love it.
 

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I had this recall done recently on my quad. Since then, I’ve only went through one tank of gas but it has been interesting. I felt like all previous tanks were somewhat inconsistent and inaccurate for: mileage, the gas gauge and low fuel indicator. I have been very deliberate since I got the vehicle to wait to fill up until the low fuel indicator light/notification was displayed for every single tank. The owners manual states that the low fuel indicator is displayed when there is 9 L remaining in the tank so since it’s a 64 L tank I should have been able to put at least (or around) 55 L (or more) every single time but I haven’t been able to. I just filled up tonight for the first time since the recall (but I had driven about 50km after the low fuel indicator came on and the range of the vehicle jumped from about 30km to “- -“). As you can see by the attached picture/spreadsheet that I keep on my phone, my mileage was improved by at least 2 L/100km and I was able to put an expected amount of fuel in it. I’ll see how future tanks go but so far I agree with Craiglink.

Let me know if you can’t see my mileage spreadsheet.
 

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So I went to get the recall update, they also updated the radio unit to 08-081-19, only real issue is the dealership experience. My dealership is integrated with Jeep, Ram and Dodge. Coming previously from 3 BMWs and 1 Audi, the dealership experience was horrible. I don't mean to sound like a snob but, the jalopy car I have is a Honda CRV and it was similar experience to that. I know some Alfa Romeo & FIAT dealerships are integrated with a Ferrari and Maserati dealership, but unfortunately mine is not. I hope eventually Alfa Romeo & Fiat will have enough volume of sales where they will have their own independent service center.
 

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By chance is this 2019 only or all Stelvios? 2nd half of tank lasts half as long as first half on mine. Minor niggle but if its available...
 

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And mine with Ford. I haven't brought in my vehicle yet for any type of service and this recall will be the first so I'm curious what type of experience I'll have...
It will be a mix of stereotypical minivan and pickup truck owners. I think you get my drift. :sad
 

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By chance is this 2019 only or all Stelvios? 2nd half of tank lasts half as long as first half on mine. Minor niggle but if its available...
Hi ViscontiVerde 164L*,

Please know that the V84 recall pertains to 2018-2019 model year Stelvios and Giulias. It is important to note that some vehicles during these model years may have been identified as not involved in this recall and therefore have been excluded from this recall.

To check whether the recall is associated with your VIN, you can head to https://www.mopar.com/en-us/my-vehicle/recalls/search.html.

And mine with Ford. I haven't brought in my vehicle yet for any type of service and this recall will be the first so I'm curious what type of experience I'll have...
Hi anson42,

If it would be of interest, we’d be happy to escalate a case on your behalf and provide you with an additional layer of assistance as you work with your dealer for this. Please follow up with us via PM to proceed in this manner.

Mark
Alfa Romeo Social Care Specialist
 

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Hi anson42,

If it would be of interest, we’d be happy to escalate a case on your behalf and provide you with an additional layer of assistance as you work with your dealer for this. Please follow up with us via PM to proceed in this manner.

Mark
Alfa Romeo Social Care Specialist

Mark,



I think Anson42 means Alfa Romeo should create their own service center completely separate from the Chrysler brands because many of these Jeep, Chrysler, RAM, Dodge service centers are very behind the times compared to BMW, Mercedes, Audi, etc. I know Chrysler owns Alfa Romeo, but when you pay $56k for a car you expect a certain higher level environment when you take your car into service. Not just sandwiched into a waiting room with 1980s waiting room furniture, a coffee pot that looks like it came from a police station and the soccer mom that drives a dodge caravan.
 

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I would get this done as soon as you can. My 2017 Giulia QV was not included in the recall and I have not parked on a slope. Just over two weeks ago my car stopped in a construction zone with one coned lane. The car would not go into neutral so I could not push it out of the way. I was able to create a lane around me. Alfa sent a tow truck and the driver did not know how to tow the car. The police were on the scene so I used their towing company. It turned out my car showed a half tank of gas and I was out of gas. I was in the road for 2 hours and 25 minutes with the police there for 2 hours.

It was not a lot of fun.

Jeff
 

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Time for this as last 100 mile of range drops like a stone....usually in 50 miles or less. Always made me chuckle.
 
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