Alfa Romeo Stelvio Forum banner

1 - 20 of 42 Posts

·
Registered
Joined
·
9 Posts
Discussion Starter #1
Back in late February we took a rock or something inthe windshield and it's been 3 months without a replacement.
Anyone inthe same situation??
 

·
Registered
Joined
·
18 Posts
sorry to hear.

i got a little nick a month ago, but thankfully not too deep to take it in for repairs.
no experience yet with repairs and spares as the car is only 3 months old. so hoping here in norway its not a long waiting time.

a bit surprised they have not yet called me in for the tailgate issue.
hope that is not a sign of things to come.

good luck
 

·
Registered
Joined
·
443 Posts
Back in late February we took a rock or something inthe windshield and it's been 3 months without a replacement.
Anyone inthe same situation??
Hello slm,

Is your dealer having a hard time obtaining the part? Send us a direct message if we can be of any assistance with getting the replacement to your dealer.

Jasmine
Alfa Romeo Social Care Specialist
 

·
Registered
Joined
·
65 Posts
My windshield (infrared) got hit this past weekend after a fun trip to the mountains of New Mexico. It's at the dealer for the recall service and they're checking on windshield replacement as well. Also, noticed the underbody cover was flapping (right side by tailpipe) and they'll fix that as well.

Veering off topic, the ride was absolutely fantastic through the mountains. The handling was responsive and fun. We did experience the warning lights that others have; service forward collision warning , right turn signal out, brake light out. It reset after turning the car off and on.

Will report back when I get news on the windshield replacement.
 

·
Registered
Joined
·
1,605 Posts
Don't ask how, got rear hatch glass shattered on Thursday, new piece was available the next day!! Customer service has an expediting program and I guess it worked!!!!
 

·
Registered
Joined
·
49 Posts
Back in late February we took a rock or something inthe windshield and it's been 3 months without a replacement.
Anyone inthe same situation??

I had this happen to me. Safelite doesn't carry one for the Stelvio yet. I needed to order it directly from the dealer and submit to my insurance company for reimbursement. Total was something like $1300.


The windshield arrived in a week.
 

·
Registered
Joined
·
62 Posts
Hi got a bullseye chip on the front windshield and took it to Safelite for repair. They tried filling it in and it looked horrible so they had to replace it. Safelite don’t carry replacement so they had to order an OEM from dealer it took a week to come in. Total was 1400.00 insurance claim. Personally I think the front windshield of the Stelvio is more fragile than your average one. Too many owners on this forum and Guilia are having the same issue with the front windshield. I think the quality should be looked into.
 

·
Registered
Joined
·
1,605 Posts
Had my rear glass blown out courtesy of an ill marked garage early last summer. Called Alfa and had the glass in 24hrs. Insurance was fine with it being a new model and the aftermarket pipeline was not yet filled up. I think you will find windshield have to adhere to standards across the board. You have glass coverage right, so shouldn't matter to you if it costs 500 or 5000. I strongly doubt Safelite products are better than stock btw.
 

·
Registered
Joined
·
62 Posts
No doubt my insurance covered it and I’m absolutely happy that they didn’t have a replacement and got an OEM with the Alfa Romeo emblem on the bottom passenger side of window. I’m just saying it seems like there’s to many and there’s an article in car and driver testing the Guilia and they had the same front windshield chip or crack. I’m just questioning if it’s defect that’s all. I love my Stelvio hopefully it doesn’t raise the insurance.
 

Attachments

·
Registered
Joined
·
1,605 Posts
It never ceases to amaze me how stupid many automobile owners really are. When someone buys the first year of production of ANYTHING, parts delays are normal ESPECIALLY FOR SMALL VOLUME NICHE VEHICLES. I can promise you with 99% certainty that that bubbled sidewall was the result of a curb, speedbump, rock in the road, underinflation , sabotage, x girlfriend, mother in law, etc.........maybe during transport but doubtful. People just lie about everything. Windshields are just a bad luck item on our congested roads. I can go 5 years, then lose 2-3 with 6 months.... when you see the softball sized rock bouncing diagonally towrds you from god knows where and hit your windshield like a gunshot, be thankful it did its job and be glad it didn't bounce into front grill and rip a hole through a radiator, oil cooler, power steering cooler radar cruise unit........We don't give cars credit for their REAL durability.
 

·
Registered
Joined
·
45 Posts
I had this happen to me. Safelite doesn't carry one for the Stelvio yet. I needed to order it directly from the dealer and submit to my insurance company for reimbursement. Total was something like $1300.


The windshield arrived in a week.
My experience in July was exactly the same after a large rock from a truck hit the windshield. Allstate insurance paid without a hitch.
 

·
Registered
Joined
·
218 Posts
I just took a rock today from a semi carring an unsecured load of stone. Safelike is quoting $104 for repair, $489 to replace (infrared winshield with all the gadgets). It seems a little cheap for whats been quoted here. Think i'm better off hitting the dealer?
 

·
Registered
Joined
·
1,475 Posts
Factory or aftermarket windshield?

If aftermarket (probably is, they are cheaper) what is the warrenty?

In general aftermarket is as good or better than factory, but you want a manufacturer that will stand behind it.

I would trust Safelite, just watch the person and make sure they do it right, any problems call corporate immediatly. Windshield replacment is pretty standard though.

Make sure they know about the sensors and that they guarentee everything will function properly after install too.
 

·
Registered
Joined
·
65 Posts
I just took a rock today from a semi carring an unsecured load of stone. Safelike is quoting $104 for repair, $489 to replace (infrared winshield with all the gadgets). It seems a little cheap for whats been quoted here. Think i'm better off hitting the dealer?
I can't remember what Safelite quoted, but I didn't trust it. The auto body shop that was working on my son's car recommended a glass company who quoted a windshield coming directly from an Alfa dealer (found in Canada). The cost was $1800.
 

·
Registered
Joined
·
218 Posts
$1000+ is a hard pill to swallow considering it can just as easy get cracked the next time out. I haven’t been overwhelmingly impressed with the stock windshield anyway.. I have tons of tiny nicks that show up in bright sun for a car with 10k miles.

I’m doing a diy chip fix now (it’s not in drivers line of sight) so I’ll see how that turns out for $15. Worse case I pony up the $500
 

·
Premium Member
Joined
·
397 Posts
$1000+ is a hard pill to swallow considering it can just as easy get cracked the next time out. I haven’t been overwhelmingly impressed with the stock windshield anyway.. I have tons of tiny nicks that show up in bright sun for a car with 10k miles.

I’m doing a diy chip fix now (it’s not in drivers line of sight) so I’ll see how that turns out for $15. Worse case I pony up the $500
I recently had the windshield replaced in a Non-AR vehicle, and I used Safelite. In my case, the insurance covered the windshield replacement with no deductible ($0 out of pocket). Obviously depends on your insurance. Although not applicable to my situation, they did ask about sensors, etc. on the windshield. For my 'simple' case, I was totally satisfied. It took 1 hour and done. Perhaps it is worth talking to Safelite about the Stelvio to make absolutely sure they understand what's involved.
 
1 - 20 of 42 Posts
Top